1. Shipping & Delivery

Shipping

• Shipping rates are shown at checkout.

• Delivery timelines are estimates only.

• We are not responsible for delays caused by carriers.

• We are not responsible for lost or stolen packages after delivery has been confirmed.

Local Pickup

Pickup instructions will be sent via email when available.

2. Returns & Exchanges

Because our merchandise is produced in limited quantities:

All sales are final.

We only offer replacements or refunds for:

• Incorrect items received

• Defective or damaged items

Requests must be made within 7 days of receiving your order.

Include:

• Order number

• Photo of the issue

• Description

If the item is unavailable, a refund may be issued.

3. Order Changes & Cancellations

We can only change or cancel orders if they have not yet been processed or shipped.

4. Contact

For questions about shipping or returns, contact:
Email: support@dssalumni.ca

Effective Date: December 1, 2025